Working closely with the CAO, Council and the Senior Leadership Team, urbanMetrics led an innovative strategic planning process for this city of 15,000 residents located in northwestern Ontario. In developing a series of corporate priorities for Staff and Council, the Strategic Plan process involved an extensive stakeholder engagement process, including on-line surveys, focus groups and community consultations with the public. As part of a three month consultation process, urbanMetrics connected with over 1,800 participants.
The Strategic Plan was unanimously endorsed by Council and will form the lens for municipal decision making for the next 4 years.